USAN811.com

WELCOME HOMEOWNERS / EXCAVATORS

The purpose of the 811 Express program is to allow Homeowners and Excavators to submit a single ticket for an individual address. When excavating, you are required to notify the utilities two working days in advance of your excavation project. Based solely on the accuracy of the information and address mapping that you enter and verify, USA North 811 will notify its members who may have underground facilities at your address location. The notified members will either mark (using paint or other methods) their underground facilities, provide information as to the location of their underground facilities, or notify you of no conflict with their underground facilities at the address.

USA North 811 does not validate the accuracy or assume responsibility for the information and address mapping entered and verified by you. Official confirmation of your 811 Express Ticket consists of a ticket number and a list of members receiving the notification provided to you at the completion of the final step of the 811 Express Ticket entry process. Your 811 Express Ticket will be active for 28 calendar days from the day it is officially confirmed.

For assistance with any of the following, please call 811:

  • If your 811 Express Ticket is incomplete and/or unconfirmed
  • If you need the members to refresh their facility markings during the 28 calendar day period
  • If you need to extend your ticket past the 28 calendar day period
  • If you want to communicate additional follow-up information to the notified members

USAN811.com
USAN811.com
(Required fields are in blue)
Contact Information


Field Contact Information

Are you the person in charge of the digging/excavation?


Enter the name of the person in charge

Digsite Information


Nearest intersecting street

Will the excavation enter into the street or sidewalk area?

Do you plan to use vacuum excavation?

Click "Check Map" button to find the address entered above

You must "Check Map" and find your address to proceed

Troubleshooting Tips

  • For Federal Highways use "US-#", ex: US-40
  • For Interstates use "I-#", ex: I-80
  • For State Highways in California use "CA-#", ex: CA-118
  • For State Highways in Nevada use "NV-#", ex: NV-225
  • Make sure the correct abbreviations for various prefixes/suffixes are being used (Drive = dr, avenue = ave, street = st, boulevard = blvd, lane = ln, west = w, north = n, east = e, south = s)
  • No punctuation or periods should be placed after an abbreviation.
  • Sometimes streets go by more than one name, make sure to try all possible street name variations.
  • The Street Address text box should only include the address and street name. Do not include the city, state, zip code, apartment/space numbers, etc.
  • 811express.com will only accept a location based on an address. To submit a location based on cross streets you would need to call 811 or 800-642-2444 to submit your ticket verbally.
  • If none of these tips have helped we may not have the address on file in our system. Please call 811 or 800-642-2444 to submit your ticket verbally to a Customer Service Rep at USA North 811.
  • Additional questions or feedback about the online system can be given to the USA North 811 Online Services department. They can be reached at 800-640-5137 ext 2319.


Found address is shaded in red
Is this the correct location of the address?



If you feel you need to add more details to your location description, please call 811 or (800)642-2444 If you feel you need to add more details to your location, or if these descriptors do not cover your scope of work, please consider signing up for the E-ticket program: https://usanorth811.herokuapp.com/users/new

You could also call 811 and submit your ticket over the phone. If you have further questions contact: onlineservices@usanorth811.org

Select which method you used to outline your digging/excavation site, as required by law?

Final Questions

The law requires that any person planning to conduct an excavation shall provide a Start Date and Time of no less than two working days prior to commencing excavation. The two work day start Date and Time for your excavation is displayed below. ??

The information I have entered is complete, accurate & correct.

USAN811.com
USAN811.com
Contact Information
USAN811.com